Terms and Conditions
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Booking Terms and Conditions for Blue Noun Ltd.
 
Please find here the Cancellation Fees/ Refund Policy for Blue Noun Ltd.
 
You can request a modification, cancellation or refund by contacting us on ruth@bluenoun.co.uk. We will try our best to arrange a rescheduling of your course, however, if that is not possible or simply at too short notice, the following refunds will apply:
 
 
For cancellations 31 days prior to course or accommodation start date 
Blue Noun Ltd will refund fees received as listed below, less non-refundable charges (Registration fees  and Visa Assistance, Medical Insurance fees if applicable).
 
 
31 + days prior to start date – Full refund (excluding non-refundable charges/ *cancellation fees for accommodation)
14+ days prior to start date – 75% of invoice (excluding non-refundable charges/ *cancellation fees for accommodation)
7+ days prior to start date – 50% of invoice (excluding non-refundable charges/ *cancellation fees for accommodation)
3+ days prior to start date – 25% of invoice (excluding non-refundable charges/ *cancellation fees for accommodation)
Cancellation 2 days prior to start and “no shows” – no refund
 
*Hotel Accommodation – cancellation are entirely subject to the booking conditions of the hotel or B&B. Our Host Families do not charge or receive a cancellation fee. Please do respect them, and give as much notice as you can.  
 
Airport PICK UP/DROP OFF - – cancellation are entirely subject to the booking conditions of the service provider. Request details on booking if desired. 
 
 
Exceptional Circumstances
 
Our standard cancellation policy does not apply if you have applied for a travel Visa to be with us and your application has been rejected. In this case, Blue Noun will offer a full course refund - (excluding non-refundable charges/ *cancellation fees for accommodation / airport pick up service). 
 
Cancellation policy does not apply if you are prevented from reaching Blue Noun Ltd due to extreme bad weather anywhere in the UK: In this case, Blue Noun will offer a full course refund - including all charges.
Other Terms and Conditions
Upon an accommodation quote, Host Family Accommodation will only be kept available for the first 72 hours following a request.
 
Students will be responsible for any theft or damage to a Host Family’s property and property contents under a separate contract (available by request in advance, but distributed and signed on arrival). 
Students will be responsible for any theft or deliberate damage to Blue Noun’s property and property contents under a separate contract (available by request in advance, but signed on arrival). 
Above all, we hope that if you are unhappy about any part of your stay or lessons that you will speak with us directly as soon as you feel there is problem and we will try to help. 
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© 2019 by Ruth Pringle.